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Home » Obchodní informace » Terms & Conditions

Terms & ConditionsTerms and Conditions (EN)Průvodce nakupováním (CZ)

I. Scope

  1. These Terms and Conditions Vestax Japan megastore of spare parts (in the text below referred to shortcut "TCA") govern the relationship between buyer and seller. Seller is Dyfo Company Ltd., IČ 45281076, VAT CZ45281076, headquarter Zlatnická 4, 110 00 Prague 1, Czech Republic. Company registered in the commercial register of the Local Court Prague, section C, part 10168, below as "Seller" and  custommer, below as "Buyer".

  2. These terms and conditions apply to all deliveries, services and offers of Dyfo Company Ltd. through its online eshop Vestax. Dyfo Company Ltd. does not acknowledge conflicting conditions on the part of customers, unless Dyfo Company Ltd. has acknowledged the application of such conditions explicitly in writing.

II. Communications

  1. When you use any Dyfo Company Ltd. websites or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Dyfo Company Ltd., such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  2. All content included in or made available through any Dyfo Company Ltd., such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Vestax or its content suppliers and protected by Czech Republic and international copyright laws. The compilation of all content included in or made available through any Audimpex Company Ltd. is the exclusive property of Dyfo Company Ltd. and protected by CZ and international copyright laws.

  3. In the online eshop you can order product for personal use in standard commercial quantities. Orders for commercial purposes are not permitted. In this case, please contact your local distributor.

III. Contract Conclusion

  1. By placing the products in our online eshop, we provide a binding offer for contract completion regarding these products. The contract is not concluded by clicking the "Order" button at the last step of the ordering process. Before conclusion of the order transaction you will have access to a confirmation window showing the details of your order. With this window you can review and correct your entries. Immediately after submitting your order you will receive an email confirmation of its receipt (order confirmation).

  2. Last step of the ordering process clicking on the blue icon GoPay online payment with SSL Security Protocol GeoTrust Inc™. you will be quickly redirected to the security payment gateway for make a online payment. After successful payment you receive on email confirmation of your payment. The contract is now concluded.

  3. On your email address, which you entered during making orders, you will receive further confirmation of receipt of the order and her actually condition. Status order can be verified at any time online - at the SSL security link, that was sent in the confirmation email.

IV. Delivery

  1. Delivery will take place at the delivery address you have provided. When possible you will receive your order in a single shipment. If separate shipments are necessary due to technical or logistical reasons, e.g. because the items you have ordered must be packed separately or shipped differently, this will not give rise to any additional costs on your part in principle. In the case of prepayment the delivery times provided are based upon payment of the money into our bank account.

  2. Before shipping ordered goods we send notified via e-mail (logistic data on the consignment). Ordered goods you deliver selected carrier (International PostService or DHL Parcel Logistic). Carrier will contact you in advance, before delivery of the shipment. For shipments outside Europe the shipping provided by FedEx.

V. Payment

  1. You can pay using the choice of payment options stated in our offer. By selecting prepayment as the method of payment we will send you immediately after your order a confirmation of order and a further e-mail with payment information and banking details. We will ship your goods only after receipt of payment. The invoice amount is due to be paid to our account within 10 days after receiving the e-mail "Payment confirmation". In case of a foreign bank transfer you have to bear any charges of your bank.

  2. All online payments our eshop protected with SSL Security Protocol GeoTrust Inc™. Particular example online payment method described in chapter Smart Shopping Guide.

VI. Prices and Shipping costs

  1. At the time an order is placed the prices listed apply. These prices are given in CZK and include the statutory VAT applicable at that time. Whether and which shipping costs are applicable to your order you may find within our shipping conditions.

  2. Shipping costs are dependant on the destination of the order. If your location in the EU, your carrier and the applicable shipping costs by PostService Priority (par avion) approximately 697,- CZK . In other cases, for shipments outside Europe the shipping cost individually by FedEx and pricelist transport services.

VII. Warranty

  1. In the case of defects in delivered products Vestax statutory rights apply. Please access and review the online help resources described below before seeking warranty service. If the Vestax Product is still not functioning properly after making use of these resources, please contact an Vestax representative or, if applicable, an Vestax owned retail store or Services, using the information provided below. An Vestax representative or Services will help determine whether your Vestax Product requires service and, if it does, will inform you how Vestax will provide it. When contacting Vestax via phone, other charges may apply depending on your location.

  2. This Warranty does not apply to any non-Vestax branded hardware products or any software, even if packaged or sold with Vestax hardware. Manufacturers, suppliers, or publishers, other than Vestax, may provide their own warranties to you – please contact them for further information. Software distributed by Vestax with or without the Vestax brand (including, but not limited to system software) is not covered by this Warranty. Please refer to the licensing agreement accompanying the software for details of your rights with respect to its use. Vestax does not warrant that the operation of the Vestax Product will be uninterrupted or error-free. Vestax is not responsible for damage arising from failure to follow instructions relating to the Vestax Product’s use

  3. This Warranty does not apply to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; to damage caused by use with a third party component or product that does not meet the Vestax Product’s specifications.

  4. This Warranty does not apply to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; to damage caused by operating the Vestax Product outside Vestax’s published guidelines; to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Vestax or an Vestax Authorized Service Provider.

  5. This Warranty does not apply an Vestax Product that has been modified to alter functionality or capability without the written permission of Vestax; to defects caused by normal wear and tear or otherwise due to the normal aging of the Vestax Product; if any serial number has been removed or defaced from the Vestax Product; or if Vestax receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Vestax Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).

VIII. Privacy Policy

  1. Dyfo Company Ltd. collects IP address/domain name combination of users to the website, the electronic email addresses of users who communicate with Audimpex Company Ltd. via electronic email, forms and aggregate information on pages users access or visit, user-specific information on pages users access or visit and information volunteered by users.

  2. The information Dyfo Company Ltd. collects is used for internal review and may be used to improve the content of the website, eshop, to customize the content and/or layout of the website for each individual user, or to notify user about updates to the website.

  3. Any communications or materials sent to the website by any user via electronic email or otherwise, including any comments, data, questions, suggestions or the like, will be treated as non-confidential and non-proprietary. Any use of such material does not violate any user's rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Dyfo Company Ltd. uses such material. Any material submitted to this website may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold and transmitted by Dyfo Company Ltd. anywhere in the world, in any medium.

  4. Dyfo Company Ltd. is free to use, without compensation to user, any concepts, ideas, know-how or techniques contained in any communication you send to the website for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, Audimpex Company Ltd. has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information Audimpex Company Ltd. collects online. Internet transmissions are never completely private or secure. Dyfo Company Ltd. cannot ensure or warrant the security of any information user transmits to Dyfo Company Ltd. User understands that any message or information sent to the website may be read or intercepted by others.

  5. By submitting information to Dyfo Company Ltd., user consents to the use of it as described above. If user does not want to be contacted by Dyfo Company Ltd. in the future, user should not submit any data to Dyfo Company Ltd. To keep user in control of user's information and the communications directed to user, Audimpex Company Ltd. allows user to opt-out of receiving communications from Dyfo Company Ltd. If user objects to any use of user's information by Dyfo Company Ltd., user may send a request via electronic email to our Privacy Policy Administration Department via this Admin Form or by modifying user's information on the form containing such information submitted by user online.

  6. Dyfo Company Ltd. reserves the right to modify or amend this Policy at any time and for any reason. Any changes to this Policy posted on the website apply as soon as they are posted. By continuing to use the website after any changes are posted, user acknowledges acceptance of those changes.

IX. Use of Cookies

  1. Dyfo Company Ltd. use certain tools to collect information about you while browsing our website. These tools use cookies which are small text files that are stored on your hard drive. The cookies are used, among other things, to improve website performance, to provide you with customized viewing options, to compile statistical reports on website activity, or for security purposes. We also use cookies to recognize you as a merchant or a previous visitor of our website, or to pre-populate website forms. Such information may be disclosed to third parties to provide any of the activities mentioned above on behalf of us.

  2. To find out more about cookies, including browser-specific instructions on how to restrict or block cookies, go please to special website www.allaboutcookies.org. Remember, though, without cookies, you may not be able to take full advantage of all of our website features.

X. Final Statement

  1. These Terms and Conditions Dyfo Company Ltd. (TCA) are valid and effective from 1st May 2016. An integral part of TCA documents Reclamation, Warranty Terms and Conditions, Privacy Policy and Data Regulations.

Prague, 1. May 2016